Home care management software for Australia
Working with home care agencies to improve efficiency and productivity, increase capacity and compliance through an integrated digital system. Digital tools free up admin time for carers and improve client outcomes.
CareLineLive all-in-one care management system
One of the leading home care software providers in the UK with over 600 global customers, CareLineLive is now available in Australia.
It comprises three interconnected platforms for streamlined and helpful communications.
- Carer Companion Mobile AppThis mobile app provides carers with the real time information and tools they need to work efficiently to provide person centred care.
- Management PlatformThe management platform enables rostering, client and carer management, capacity planning, real time call monitoring, invoicing and payroll. All this information can be used to produce reports that will provide regulatory evidence to meet government requirements.
- Care Circle PortalThe Portal gives access to carer notes, observations, administered medication and visit information to a client's family and friends. This access can be given to other third parties such as the emergency services.
CareLineLive all-in-one care management system
One of the leading home care software providers in the UK with over 600 global customers, CareLineLive is now available in Australia.
It comprises three interconnected platforms for streamlined and helpful communications.
Carer Companion Mobile App
This mobile app provides carers with the real time information and tools they need to work efficiently to provide person centred care.
Management Platform
The management platform enables rostering, client and carer management, capacity planning, real time call monitoring, invoicing and payroll. All this information can be used to produce reports that will provide regulatory evidence to meet government requirements.
Care Circle Portal
Better systems mean better care
Care Rostering and Management
Drag and drop rostering functionality. Carers are notified instantly of any changes to their roster. Care visit monitoring in real time with alerts for missed visits, incomplete tasks and concerns.
Electronic Visit Records and Medication
Electronic medication records, carer tasks and observations features enhance efficiency and client outcomes. Real time visibility for office staff on care provided at locations across the country.
Care Planning, Compliance, Client Safety and Reporting
A suite of tools, including incident reporting, to help your carers provide better care and help you excel at your regulatory requirements.
Invoicing and Payroll
Care Circle Portal
Real time communications and updates for family, friends, community health workers and the wider care circle. One-off access for emergency services.
Simple, honest, transparent pricing
No set up fees. No fees for the mobile app. A simple (and low cost) fee set per carer with no additional costs such as office user licenses.
Access to all features and full customer support provided to every customer with no hidden extras. Pricing is simple and straight forward without complicated pricing packages. Any new functionality is automatically rolled out without any additional costs.
Contracts have fair terms and don’t tie you up for long periods – most contracts are typically only a year – customers stay with us because they want to, not because they are contracted to.
Fantastic customer service and stress-free onboarding with our dedicated support team. 80% of support calls answered within 20 seconds.
CareLineLive has great customer support. Our friendly, helpful support team can be contacted via phone, email or chat messenger for a rapid response to your issue.
Best-in-class management software for the Australian home care sector
- Generate cost savings and increase efficiencies when you streamline your operations with CareLineLive
- Make it easier for your carers to give outstanding care and enhance client outcomes
- Grow your business capacity without additional recruitment
- Easy scheduling with drag and drop functionality
- Add real time tasks for carers without having to call them
CareLineLive is trusted by over 650 home care providers around the world
Accreditations
We are independently certified against a number of recognised standards to give you reassurance that we operate in a secure and safe manner