We spoke with Dave James, Head of Adult Social Care Policy at the CQC, about how technology in home care can help improve person-centred care.
His advice and views are invaluable to any home care agency considering using digital technology to help increase efficiencies in their business. Likewise, we discussed how technology can help with CQC inspections and how home care agencies need to ensure that their client’s interests are at the heart of how they use technology.
Watch the full interview below.