No more long phone calls: real-time updates for peace of mind
In today’s fast paced, busy world, ensuring loved ones receive the best possible care while staying connected and informed can be challenging. At CareLineLive we understand these challenges and are committed to providing innovative solutions that enhance the care experience for both service users and their families. Our Care Circle Portal is transforming how care is delivered and managed.
One of the most frustrating aspects of traditional care management is the lack of timely updates due to the use of paper records and/or an insufficient care management system. With our Care Circle Portal, friends and family can access real-time information online, which means they no longer need to spend hours trying to get updates over the phone. This instant access to information not only saves time but also ensures that everyone involved in the care process is on the same page regardless of time or location. The portal’s capacity to provide comprehensive and timely updates along with alerts and communication with one time access for emergency services and 3rd party services, means that everyone from carers to family members can stay connected and informed, enhancing and personalising the overall care experience.
Testimonial: a family’s perspective
Feedback from one of our over 650 provider customers to highlight how our portal not only saves time but also significantly reduces stress for both the service user and their family:
“My father has Dementia and rings to say he has seen no-one. I can now diffuse the situation quicker as I can reassure him on that first phone call. It used to take forever to get through to the office who would pass the message to the team, then someone would go check with the carer and ring me to say carers had been. It makes life much easier for my dad and I.”
Read our case study.
Benefits of our Care Circle Portal for care providers
Our customers are finding that the number of calls coming into the office reduce dramatically as families can instantly see when care such as medication, food and personal care has taken place.
Why use CareLineLive?
We believe that the best care comes from combining innovative technology with a deep understanding of individual needs. Our Care Circle Portal embodies this belief by offering a seamless, efficient, and person-centred approach to care. With real-time updates, enhanced communication, and tools to empower our carers, we are transforming the home care sector for the better. Experience the difference with our Care Circle Portal and join the many care providers who are already seeing the benefits.
The Care Circle Portal is just one of the three interconnected platforms that form the CareLineLive suite of software:
- Care Circle Portal provides service users’ family access to carer notes, observations, administered medication and visit information
- Management Platform enables integration of rostering, client and carer management, capacity planning, invoicing, payroll and real time call monitoring. Information can be interrogated to produce an array of informative reports as well as evidence for regulatory bodies
- Carer Companion Mobile App provides carers the tools and real time information they need to work efficiently and provide truly person centred care
These are all provided under an all-in-one price (calculated on a price per carer) without charging for additional access to the different platforms.
Book a demo to look at the Care Circle (Friend & Family) Portal in action.
Book a Demo
